Refund and Returns Policy

Effective Date: 1 Feb 2024

Thank you for shopping at Envision Deals. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

3. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Contact Us

If you have any questions on how to return your item to us, contact us at:

5. Exceptions

Some items are non-returnable:

  • Items marked as final sale or clearance.
  • Personalized items that have been customized specifically for you.

6. Additional Information

  • We reserve the right to amend this policy at any time without prior notice.
  • This policy is in compliance with consumer rights laws.